Terms and Conditions

General

These Terms & Conditions govern the use of FCTA’s website, and the services provided through it. By using this website, you agree to these terms in full. If you do not agree with any part of these terms, please do not use our website.

Booking Process

All bookings are subject to availability. Upon completing the booking process, you will receive a confirmation email detailing your booking. It is your responsibility to ensure that the details you provide during booking are accurate.

Registration

Registrations are not accepted by students or individuals. FCTA is only accepting registrations on behalf of businesses currently.

Payment Terms

Payment must be made in full at the time of booking unless otherwise specified. We accept payment via credit card only unless other arrangements have been made with FCTA directly.

Training Sessions

Training sessions will be conducted as outlined in the booking confirmation. We reserve the right to change the date, time, or location of a training session. You will be notified of any changes as soon as possible.

Cancellation Policy

Cancellations must be made in writing to FCTA@cfm-us.com. Any changes or cancellations by us will be communicated promptly, and alternative arrangements or refunds will be offered.

Refund Policy

This policy applies to all trainees at First Coast Technical Academy (FCTA). If a trainee wishes to request a refund for a course or program, the following rules apply:

  1. Trainees must notify FCTA of their intent to cancel or withdraw from the program.
  2. Trainees may choose to complete the program at a later date instead of requesting a refund.
  3. Full refunds are available to trainees who withdraw within three business days of enrollment or before the program starts, whichever comes first.
  4. Trainees who withdraw after the program begins but before completing 40% of the total hours will receive a pro-rata refund based on the hours completed.
  5. No refunds will be issued if the trainee withdraws after completing 40% or more of the program hours.
  6. Refunds will be processed within 30 days of receiving the withdrawal notice.
  7. Trainees dismissed for non-payment, safety violations, or failure to follow program rules are not eligible for a refund, regardless of how much of the program was completed.

Intellectual Property

All materials provided during training sessions, including but not limited to handouts, presentations, and digital content, are the intellectual property of FCTA unless provided to Trainees to remove from the training center. You may not reproduce, distribute, or use these materials for commercial purposes without our written consent.

Limitation of Liability

FCTA will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim arising out of your use of our services shall not exceed the amount paid for the training session.

Personal Injury and Assumption of Risk

By participating in any training session, you acknowledge that it may involve physical activities with inherent risks, including the possibility of injury. You assume all such risks. FCTA is not liable for personal injuries, damages, or losses arising from participation, except in cases of gross negligence or willful misconduct by FCTA or its representatives. You are responsible for ensuring you are physically fit to participate.

Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy. Please review our Privacy Policy for more details on how we manage your data.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Duval County, Florida.

Amendments

We reserve the right to amend these Terms & Conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting.

Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at FCTA@cfm-us.com.